FAQOn this page you will find answers for frequently asked questions. Please, look through them before placing your order: General questions How can I tell the difference between the original drug and the counterfeit one? Why does Neotropin cost less than other similar drugs? FAQ on using Neotropin What is Neotropin presentation? What syringes should I use for injections? How can I make solution for injection? Where can I buy sterile water for injection or bacteriostatic water for injection? What is the difference between sterile water for injection and bacteriostatic water for injection? How much water will I need to make solution? What dosage of Neotropin should I use? For how long should I take Neotropin? What side effects does this drug have? Delivery questions To what countries can you deliver the drug? By what means do you deliver Neotropin? How much time does delivery take? What can I do if the post lost my sending? Payment questions By what means can I pay for my order? Do you accept payments by credit cards? How can I be sure that you will send me my order after I have paid? Neotropin is recombinant human growth hormone (STH, somatotropin, somatropin, growth hormone, HGH) for injections. It is white lyophilized powder consisting of repeating sequence of 191 human growth hormone amino acids. How can I tell the difference between the original drug and the counterfeit one? We advise you to buy Neotropin from our distributors only. When buying it, turn attention to an anti-counterfeiting label on a pack. Each pack has a label with a serial number according to which you can check originality of the drug at our Web site. Why does Neotropin cost less than other similar drugs? Neotropin is a new brand to the Russian market. We aim at making growth hormone affordable to each and every person looking after oneself and leading an active life. The true is that production of growth hormone is not expensive and the drug itself is not expensive as well, but other companies raise the price two-three times as much so you pay not only for drug but also for a brand name. The Neo Labs Company sells Neotropin at competitive price to attract more clients. Those that have already bought Neotropin from us and those that have heard of our product from their acquaintances know that Neotropin is as good as such famous brands as Jintropin, Dynatrope, Ansomone and many others. But Neotropin is much less expensive! What is Neotropin presentation? It is a pack of 25 vials. Each vial contains 10 iu of active substance (somatropin) in the form of 99.9%-purity lyophilized powder. What syringes should I use for injections? To inject Neotropin you should use insulin syringes. We recommend that you use standard 1mm syringes of U100 30G type. To make Neotropin solution you can as well use 2-2.5mm syringes with 19-23G needles. You can buy syringes in a drug store without a doctor's prescription or order them over the Internet. Syringes do not cost much; average price for a syringe in Russia is about 8 rub/pc. How can I make solution for injection? Neotropin is delivered in vials; each vial contains 10 iu of growth hormone in the form of lyophilized powder. To get solution you should mix sterile water for injection or bacteriostatic water for injection with active substance contained in a vial. When the solution becomes clear, you can administer an injection. This process will not take more than 2 minutes. Where can I buy sterile water for injection or bacteriostatic water for injection? You can buy sterile water for injection or bacteriostatic water for injection in any drug store. Or you can order it over the Internet. The price for such water is not high. When buying it, make sure that there is “for injection” marking on a pack. What is the difference between sterile water for injection and bacteriostatic water for injection? The main difference between them is in their composition and solution storage time. If you use bacteriostatic water (solution of sterile water and 0.9%-1.1% benzole alcohol as an antibacterial additive) to make Neotropin solution, you can store the solution for 10 days on the condition that you will store a vial with the solution in a refrigerator. If you use sterile water, you can store the solution for 3 days only. How much water will I need to make solution? For one pack of Neotropin – 25 vials (25 x 10 iu) you will need 25 ml of water, i.e. 1 ml of water per 1 vial. What dosage of Neotropin should I use? Depending on your aims, you should use Neotropin in following dosage: Anti-aging therapy: 2-5 iu/day To burn fat: 5-8 iu/day To gain muscles: 10-25 iu/day There are several dosage regimen of this drug: - everyday injections - 5 days with injections and 2 days without injections - every-other-day injection (in this case the dosage of the drug should be 2 times as much as in everyday regimen. For how long should I take Neotropin? At the first stage, it is recommended that you administrate Neotropin during 6 months. This will help your body to increase the level of growth hormone production. After 6-months cycle, you can have a brake during which your body will keep the high level of growth hormone production. After that, you can have another cycle of growth hormone administration. What side effects does this drug have? If taken as recommended, there are no side effects in groups of patients of different ages registered. To what countries can you deliver the drug? Please, contact our managers. By what means do you deliver Neotropin? The unique composition of Neotropin can keep its properties during 28 days without refrigerator. Thus, we do not use dry ice to deliver the drug to a client. Nevertheless, we strictly observe the transport regulations to deliver Neotropin from China to Russia, and for this purpose we use refrigerators. After receiving your order, store the drug in a dark, cool place. So, simply store it in a refrigerator. How much time does delivery take? Your order will be sent to you within 3 business days upon your payment receipt. To upgrade delivery, we usually engage commercial couriers. Delivery time within Russia is 3 to 7 business days. We also send a identification number of the delivery so that you can trace where your order is. What can I do if the post lost my sending? It happens really rare. But if such happened, we are ready to send you what you ordered again on the condition that you provide us with the documentation confirming your sending was lost by the post. By what means can I pay for my order? We accept payments through cash transfer systems such as Western Union, Migom, Contact etc. Also, we accept payments by bank transfer to our operating account. You can pay for your order in any Sberbank department or other commercial banks departments. Do you accept payments by credit cards? No, we do not accept credit card payments. How can I be sure that you will send me my order after I have paid? The NeoLabs Company values its reputation. We practice customized approach to every client and provide high quality service. Hundreds of people have already become our clients. You can find their comments in the Internet, at forums and in other open sources. Our managers are always ready to consult you, answer any of your questions and help you with your order. 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